Legal
Privacy Policy
Humm&Buzz takes privacy seriously and keeps this policy short on purpose. We collect what we need to do our work well. We don't sell your data. We don't share it with anyone who doesn't need it.
What we collect and why
Contact information
When you contact us through hummandbuzz.com.au — via a contact form, the enquiry drawer, or direct email — we collect your name, phone number, and email address. We use this to respond to your enquiry and, if you become a client, to communicate throughout our engagement.
Billing information
If you engage Humm&Buzz as a client, we collect the billing information needed to process payments and manage your account. This is collected and stored securely and used for no purpose other than payment processing and account administration.
We don't collect what we don't need
We don't ask for sensitive personal information. We don't build profiles on site visitors who don't contact us. If you browse hummandbuzz.com.au without submitting a form, the only data collected is anonymised analytics — covered in the Cookies section below.
How it's stored and secured
Your information is stored and processed across the following platforms. We only share the minimum data each platform needs to perform its function. No platform receives more access than required.
HubSpot — CRM — stores contact and client relationship data
Zapier — Automation — routes form submissions into our internal systems
Mailchimp — Email — sends service communications and updates to clients
Google Analytics — Analytics — anonymised traffic and behaviour data on hummandbuzz.com.au
Meta Pixel — Advertising — anonymised behavioural data used for ad performance
Each platform operates under its own data security and privacy framework — links to their policies are available on their respective websites. We review the platforms we use regularly and remove access when it's no longer operationally required.
One rule with no exceptions
We do not sell, rent, or trade your personal information to any third party, ever. Not to advertisers. Not to data brokers. Not to anyone.
Questions, requests and updates
Your data rights
Under Australian privacy law, you have the right to know what personal information we hold about you, request a correction if it's inaccurate, and ask us to delete it if we no longer have a legitimate reason to retain it.
Contact us directly
For any privacy request or question, email our team:
We'll respond within 5 business days. If your request requires deletion of data held by a third-party platform (HubSpot, Mailchimp, etc.), we'll initiate that process on your behalf and confirm once it's complete.
Policy updates
This policy is reviewed periodically. The "Last updated" date at the top of this page always reflects the current version. Continued use of hummandbuzz.com.au after any update constitutes acceptance of the revised policy. If we make a material change, we'll note it clearly at the top of this page.
Humm&Buzz operates in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). For information about your rights under Australian privacy law, visit oaic.gov.au.
Also see our Terms of Service.